NYC Schools Account (NYCSA)

This is a primary digital resource for parents/guardians to stay informed. Through the NYCSA portal or mobile app, families can access:

• Student grades and report cards.
  
• Attendance records.
• Class schedules.
• Health and transportation information.
• Individualized Education Program (IEP) details for students with disabilities.
• The ability to update emergency contact information and fill out digital forms.
  

MySchools.nyc

This is the central platform for admissions and enrollment processes, allowing families to explore and compare schools, apply to various grade levels (3-K to 12), and manage waitlists and offers.

Parent University

This initiative provides families with free courses, resources, events, and activities to educate and empower them to support their children's learning and development.

TeachHub

While mainly a student/teacher portal, it allows access to digital learning applications and platforms used in the classroom, such as Google Classroom and iLearnNYC.

SupportHub

Families needing technical assistance with DOE-provided devices or online platforms can access SupportHub for answers to frequently asked questions and to submit support tickets. 🖥️

Family Welcome Centers (FWCs)

Located across the five boroughs, FWCs assist families with enrollment, transfers, admissions questions, and general guidance, especially for students new to NYC Public Schools. Appointments are recommended but not required.

Family and Community Empowerment (FACE) Centers

The FACE team has staff members dedicated to empowering parents at the school, district, and citywide levels, helping to amplify parent voices and encourage engagement with the school system.

Parent-Teacher Associations (PTAs) and School Leadership Teams (SLTs)

Families are encouraged to get involved in their child's school community through these associations, which provide opportunities to collaborate with school staff on school policies and wellness initiatives. 🤝

Special Education Support

The DOE provides a range of resources for families of students with disabilities, including guides to understanding IEPs, the special education process, and planning for the transition to adult life. Reach out via email specialeducation@schools.nyc.gov or call (718) 935-2007 for support.

Language Access

The DOE offers interpretation and translation services for over 200 languages to ensure all families can communicate effectively with their schools. A dedicated phone line is available to access interpreters.

Health and Wellness

Resources for mental health support, crisis counseling, food assistance programs (like P-EBT cards), and general health information are available through partnerships and dedicated webpages.

Admissions Guides

Detailed information and support for various admissions processes, including 3-K, Pre-K, Kindergarten, and specialized high schools, are available online and through the MySchools portal. 📚